“As the largest Motor Loss Assessor in Australia I don’t know how we would manage the volume if we didn’t use Adjustit. It’s super user-friendly and even our most IT-challenged staff are comfortable with it. Being able to use it from anywhere over the Internet allows instant access to new jobs, file updates and assessment instructions. It has streamlined our whole end-to-end process to the point where we are at best practice standards. In an industry where time and transparency is the essence, Adjustit really delivers. I don’t know how anyone in our business can afford to operate without Adjustit.”
Barry Nolan - Assessing Manager - AAMC
“Since using the unique “Adjustit” web based assessing technology we have been able to dramatically improve our internal efficiency and more importantly, our service levels to our customers. The biggest difference to our business is having all of our assessing information online and accessible, in a paperless environment. All of our reports and benchmark indicators are available to us when they are needed. Better still our customers love it as they can log on and seek the information they require whilst ensuring we are delivering on our service promises to them. The benefit to our bottom line has reinforced our decision to make the change.”
Phil Barnett - National Operations Manager - Teamm Fleet
“Adjustit has transformed the way we conduct the assessing function. Being able to access up to the minute information on any claim enables us to provide accurate and comprehensive information to our clients on the progress of their claim at any time. Adjustit has also eliminated the need to maintain paper records of assessment reports and has greatly reduced our claims processing time.”
Sharon Stone - Claims Operations Manager - Swann Insurance
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